Question List
- How do applicant families navigate from our school website to the TADS application?
- When will I first know the outcome of the evaluation?
- Is Spanish language support available?
- What formula does TADS use to evaluate applications?
- What if I have a special fund form to collect from each family?
- How do I get reports from TADS?
- What is the best way to allocate my available funds to applicants?
- How does TADS collect documents?
- How do I access documents on file?
- How long after an application is entered can I see the results?
- How long does it take to create the final report?
- How long is my school’s data retained and available?
- How is my school’s data used?
- How do parents and administrators contact TADS for support?
- How quickly can the system be ready for the school and families?
- What is the cost of your financial aid service?
Additional Questions
How does your service compare?
See how your current outsourced or in-house process stacks up against TADS.
How do applicant families navigate from our school website to the TADS application?
Applicant families may go to myTADS.com directly where they can create a new account. Also, see our link page for graphics and html you can put on your school website.
When will I first know the outcome of the evaluation?
You are able to follow the application status and view preliminary results as soon as the application is entered. You will receive updates as the applicant completes the process.
Is Spanish language support available?
Yes. Both online and paper applications are available in Spanish. Plus, we have Spanish-speaking support during normal business hours.
What formula does TADS use to evaluate applications?
TADS is able to adjust their formula in many aspects based on school requirements. We may raise or lower limits on allowable expenses to fit the school’s clientele.
What if I have a special fund form to collect from each family?
TADS is able to put a copy of the form online and have the family complete the form. When the family sends the form to TADS, we will make the document available online, along with all other required documents.
How do I get reports from TADS?
All your reports will be viewable online. You are able to download a PDF or Excel document of the report.
What is the best way to allocate my available funds to applicants?
TADS will allocate your stated available funds based on need. You are then able to review the recommendation and adjust it accordingly.
How does TADS collect documents?
TADS allows applicant to submit documents securely online, by postal mail or fax. We then digitize the documents in order to evaluate the application and make them available online for administrative viewing.
How do I access documents on the file?
From your user interface, you simply click on a document icon to create a viewable PDF of any available document.
How long after an application is entered can I see the results?
As soon as someone starts to enter an application, you can view the entry. Once the application is submitted, you will see preliminary results. You should be able to see audited results within three days of submission of all supporting documents.
How long does it take to create the final report?
You are able to create a summary report at any time. Final reports are available when you indicate that your applicants are finished.
How long is my school’s data retained and available?
TADS will retain your data for a minimum of five years. Three years of data is readily available online.
How is my school’s data used?
Your data is used only to create reports for your consumption. TADS does not sell or otherwise use your data without your express permission.
How do parents and administrators contact TADS for support?
Our friendly and knowledgeable in-house staff is available via telephone, online chat or email Monday-Friday, 8:00am to 6:00pm Central Time. The family online system is available 24/7 and gives them all their particulars.
How quickly can the system be ready for the school and families?
TADS can set up a system for your school in less than an hour. Applicants may apply immediately.
What is the cost of your financial aid service?
The cost of our service to the school is a yearly $160 setup charge and a $29/application charged to applicants.
