TADS - Tuition Aid Data Services -- Frequently Asked Questions

1. How long does it take to get set up if we decide to use your services?
Once you decide to use the TADS system, call TADS administrator support at 888-210-4857. During this call we will update your school information and set you up in the TADS system within 10 minutes. If you request paper applications, they will be shipped to you immediately.

2. What are the costs to the school and the parents?
The cost for an independent school is $120.00 plus $15.00 for each package of 20 paper applications (this includes shipping and handling). Special pricing for district setup is available where multiple schools are administered by one entity.

The cost for parents will vary on what service you select and whether your school would like to subsidize all or part of the TADS fee. Most schools select our Comprehensive Service which provides application auditing and communication with families when TADS auditors have a question. The application cost at this level is $29. Also available from TADS is our online-only with no audit service. The application fee for this level is $10.

3. What information do you collect from the parents?
TADS requests from the most recent tax return including any corporate and business returns, W-2’s for all jobs worked from all members of the household, most recent paycheck stubs from all household members and all other supporting income. No documentation is requested for the TADS online-only no audit service.

4. How can I check the status of those applying to our school?
The TADS online administrator interface allows 24/7-365 access to all your reports and applicant information. In addition, you are notified by email each time an application is submitted to your school. You can also call admin support Monday through Friday 8:00 a.m. to 5:30 p.m. Central Time.

5. What do we do if parents need assistance or have multiple questions about their applications?
TADS offers a toll-free helpline specifically for parents. When a parent calls, they receive live help from our customer service representatives. This helpline is available Monday–Friday from 9:00 a.m. to 5:30 p.m. Central time. Parents may also visit our website and use TADS Live Chat system or email questions to support@tuitionaid.com.

6. Can the school change formula values?
Yes. TADS routinely works with our client schools to insure the our formula is tailored for their specific economic climate. We can make changes to your formula at any time during the processing year.

Customer Quote:

"This was my best experience in three years. I plan to continue as long as you continue to emphasize customer service."

— Lowell Day

Random FAQ:

What is the difference between parental deadlines and report deadlines?

The parental deadline is the date that you would like parents to have their applications into our offices. The report deadline is the first date that you will see reports in your office from TADS. This report will only include those families that met the parental deadline. TADS will continue to process all applications that come in and send you reports as the late applicants are processed. The school administrator sets both of these deadlines and TADS enters these dates into the system to keep track of when they are due.

More FAQs

Did You Know...

TADS continues to process late applicants and sends reports to you as they are processed all the way through December.